Customer Care

Please review the following important information before using or purchasing from this website. Note that use of this website constitutes your agreement to follow and be bound by these terms. 1991NewYork, LLC reserves the right to update or modify these terms and conditions at any time without prior notice.

PRIVACY POLICY: Your privacy is important to us. 1991NewYork, LLC does not share, rent, sell or otherwise distribute customer information with other persons, companies, organizations or affiliates. This Statement of Privacy applies to the 1991NewYork, LLC website and governs its data collection and usage. By using this website, you consent to the information practices described in this statement.

 RETURN POLICY: We do our best to make sure that items, their descriptions, measurements and colors are portrayed as accurately as possible. All product returns will be handled on an individual basis. If you would like to inquire about returning an item you purchased from us, please contact us by email at 1991newyorkcity@gmail.com and we will get back to you ASAP in order to discuss the issue and give you further instructions, should they be required. In the event that an item must be returned, it must be on route back to us within 2 business days of your receipt. The return shipment must be traceable and all applicable tracking numbers and/or tracking information must be provided to us by email as soon as the package has been shipped. Your credit will be applied once the package is received back at 1991NewYork, LLC and only then after we have inspected the returned item to ensure that it has not been worn, washed or damaged before being returned to us. Any shipping costs incurred by a customer returning an item to 1991NewYork, LLC are the sole responsibility of that customer. Please note that all transactions on  sale items or items purchased with promo codes are final.